Nowadays most of the business through online, many products already sold out through eCommerce websites. But how they are answered website visitor questions? Email or live chat software. Email response does not stick with a visitor to buy the products, because visitors expect the answers real-time solution. Then only the visitor will be a customer. So now every website has live support provides through chat software. Here we have reviewed 5 best free live chat software for websites, all this live chat one support Agent can use free of cost.
1. EngageBay’s Live Chat
EngageBay’s Live Chat helps you assist and engage visitors and customers on your website. This not only enhances customer service but also helps you grow your sales and retain customers. All of this right from within your website.
Purechat is the lightweight and powerful live chat application. You can very easy to use Purechat widget in your website. Agent can support from their browser to visitor, this will very helpful for support team always online from anywhere. Also they are provided chat transcript through email daily, weekly and monthly.
PureChat Canned Response will helpful for your website visitor will aware and contact to live support team. Android and iOS mobile apps also available for this chat, the support team can answer the mobile apps customers from their control panel.
Mylivechat helps your online shopper will make orders without any struggle. One chat agent can handle many chat sessions. Chat agent can view the visitor information of IP Address, country, Visitor current page accessing URL, also agent can accept or reject incoming chat request. Support agent can login from their browser so that no need to download any additional software for support.
File transfer is the highlight of Mylivechat visitor and support agent can attach file or screenshot, this will be very helpful for their conversation is very easier. Emotions integrated chat will helps minimize your words.
Livezilla live chat helps turns visitor in to customer by using on-site and off-site supports window. A proactive chat invitation will help your visitor contact to support team easily. Using this chat visitors can send the files to support agents through chat. Global canned messages will help support agents work more easily and make it productively.
LIvezilla allows creating the Group chat for the visitor, support team and concern department employee. Multiple languages will be supported by integrating Google translator. Rating and feedback form helpful for improving your support quality.
JivoChat specially designed for increase your online business 5 times more even before. The very cool user interface helps for your operator easy to support for visitors. The operator can supports 5 visitors simultaneously without losing any performance. Also, JivoChat has many cool features such as visitor info, quality rating, file transfer, away mode, and spell check and web calls. More ever this chat software helps, support agents, can serve to visitor real-time.